CYBERSECURITY OPERATIONS SPECIALIST
JOB SUMMARY:
The role of the Cybersecurity Operations Specialist is essential for maintaining and improving the organization's security posture through the oversight of daily security operations, incident response, and the management of diverse security technologies. The primary focus is on ensuring the security, resilience, and compliance of both technological and operational facets. Additionally, the role involves managing daily administrative tasks to optimize cybersecurity capabilities, developing and implementing cybersecurity operations framework, and ensuring swift and effective responses to security incidents.
JOB SPECIFIC RESPONSIBILITIES:
Zscaler ZIA (Internet Access) Management: Administer and optimize Zscaler ZIA (Internet Access) to secure internet traffic and enforce security policies. Configure ZIA policies to control access to web applications and prevent malicious activities.
Zscaler ZPA (Private Access) Management: Manage and optimize Zscaler ZPA to secure remote access and zero-trust connectivity. Configure ZPA policies to ensure secure access to internal applications and resources.
Zscaler ZDX (Digital Experience) Management: Oversee and enhance Zscaler ZDX to monitor and optimize user experience and application performance. Utilize ZDX insights to improve application delivery and security posture.
Deception Platform Management: Deploy and manage deception technologies to detect and deceive attackers within the network. Configure and maintain deception assets to lure and identify malicious actors.
Security Tool Management: Manage and optimize other security tools and technologies used for security monitoring and incident response (e.g., SIEM, EDR, threat intelligence platforms, vulnerability Management, DMARC). Configure and fine-tune security tools to improve detection accuracy and reduce false positives.
Incident Analysis and Response: Perform or support in-depth analysis and investigation of security breaches using SIEM tools, threat intelligence, and other cybersecurity technologies. Coordinate response activities for cybersecurity incidents, including documentation, reporting, and communication with relevant stakeholders.
KEY RESULT AREAS
- Zscaler Internet Access (ZIA), Zscaler Private Access (ZPA) and Zscaler Digital Experience (ZDX) management
- Security Operations Management
- Security incident response & Mitigation
Minimum Experience Level
- Minimum of 8 years of experience in security operation management
- Deep understanding of network security, remote access security, platform, endpoint, cloud, and mobile security, as well as malware protection.
- Multi-national company
- Energy and utility sector preferred
Job-related competencies and proficiency levels:
Behavioural
- Organizational excellence (level 3) - Skilled
- Encourage continuous learning (level 3) - Skilled
- Build effective relationships (level 3) - Skilled
- Communicate with impact (level 3) - Skilled
- Adopt a strategic mindset (level 3) – Skilled
Technical
- Zscaler (level 4) - Professional
- Security Incident response and mitigation (level 3) - Skilled
- Security tools operations (Level3) - Skilled
