Job Description
Total Experience: 8 to 15 Years
Role: Account Security Officer
Job Type: Permanent.
Technical Requirement:
- Serving as the primary focal point to the customers on all security matters and audits for an account.
- Coordinating the implementation of a client’s security policy by all Lines of Service
- Developing and implementing account-wide incident response programs.
- Delivering security compliance reports as required by an account.
- Design and implement security policies and procedures to protect the confidentiality, integrity, and availability of data and systems.
- Providing data and reports to Senior Management, act as a SPOC to higher management for various security teams.
- Conducting risk assessments and identifying potential security vulnerabilities or threats.
- Monitoring and detecting security incidents or breaches and coordinating incident response activities.
- Regularly reviewing and updating security controls to address emerging threats.
- Enhance Cyber Security MSS and organisation reputation by accepting ownership for accomplishing new and different requests.
- Solid working knowledge of ISMS and IT Service Management: ISO/IEC 27001 and 20000
- Solid working knowledge of SOC, SIEM, MSSP, SOAR and processes around same.
- Work with MSSP to for continuous Improvement of Security posture.
- Work with various teams and design and present Cybersecurity Governance Framework to Customer.
- Should have experience on load Balancer (F5),
- Good knowledge in products that include Web and Email Security Proxy (Proofpoint, Bluecoat, Websense, IronPort).
- Domain knowledge on SIEM, VA and PT.
- Working knowledge of Radius, AD, DHCP, DNS, NTP, and SYSLOG.
- Solid networking skills including TCP/IP, IPSEC/SSL, routing and subnetting.
- Solid working knowledge of HTTPS inspection, URL Filtering, and Identity Awareness
- Ability to quickly resolve issues and strong communication skills.
- Good networking, TCP/IP, SDWAN, VPN technologies.
- Familiarity with incident response lifecycle
- Independent-thinker and self-starter, who still can work well within team environment.
- In-depth knowledge in Network Security, Interpersonal skills and experience in presenting.
- Worked in IT Infrastructure support areas of Production Support and Infrastructure Support in telecoms.
- Proven experience in technically guiding teams in productivity driven environment
- Problem solving and project management experience, Negotiation skills, Team working skills, Working across cultures.
- Should be well versed with Software Development Life Cycle/standard Production incident process.
- Excellent communication skills, with ability to describe complex technical scenarios in a concise manner, both verbally and written, and articulating the content depending on the audience
- Proven experience in managing and building relationship with business partners and other support teams.
- Industry standard certifications in the technology area of work would be preferred
- Getting resolution from Third parties, Vendors and suppliers for fault Act as technical expert on datacentre networking and security technologies
- Perform analysis and diagnosis of complex networking and security problems.
- Prepare/update, process and procedure documentation for Information security program components.
- Work with Global IT support groups, OEMs, vendors, partners and service providers
- Provide training to operations team on security awareness and compliance program.
- Learn and keep up to date with the latest technology products.
- Essential role related competencies, skills, certifications, and experience
- Having good understanding with Information Security Management
- Able to demonstrate Cyber threat management lifecycle.
- Risk Management lifecycle
Certifications
- CISSP/CCSK/CISM
- OEM certification like Palo Alto, Cisco, F5, Splunk will be added advantage.