About Us
IFZA Dubai is the most dynamic and truly international Free Zone Community in the UAE, optimizing the country's strategic location and world-class infrastructure. We provide easy, reliable, and fast company formation services through our network of Professional Partners and Government Authorities.
Job Description
The role of the Cyber Security Specialist to ensure IFZA’s network security and implement security systems that protect IFZA computer networks from cyber-attacks and help set and maintain security standards
Main Responsibility
- Determining methods and procedures to be implemented and used on the most complex new technologies to enhance performance
- Acting as a point of escalation on the service desk in regard to supporting L2-3 incidents
- Investigating security breaches and other cybersecurity incidents
- Documenting security breaches and assessing the damage they cause
- Working with the IT Security to perform tests and uncover network vulnerabilities
- Fixing detected vulnerabilities to maintain a high-security standard
- Staying current on IT security trends and news
- Developing and reviewing information security policies and procedures according to the industry best practices and relevant standard requirements
- Assisting IT team to develop company-wide best practices for IT security
- Performing penetration testing
- Helping colleagues install security software and understanding information security management
- Gathering feedback from end-users to continue improving systems
- Performing other job-related duties as assigned by Management
Requirements
- Full English proficiency is required
- Proficiency in relevant information technologies and systems
- Working knowledge of CRM systems
- ITIL V3/V4 or has a clear understanding of Incident, Request, Problem and Change management, Certified in ITIL Foundation
- Knowledge of cloud security and experience in cloud security testing
- Advanced analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Strong customer service and telephone etiquette
- Ability to identify and mitigate network vulnerabilities
- Deep understanding of networking protocols e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS
- Ability to interact confidently with others to explain problems and establish solutions that address their needs
- Ability to work collaboratively with other IT personnel to resolve user issues
- Ability to develop good working relationships with colleagues at all levelsStrong listening and questioning skills to ensure best practices and best solutions are established
- Prior experience working in a multinational organization
Experience
- Tertiary education in Computer Science, Engineering, or other relevant subjects OR equivalent in industry experience
- CompTIA CySA+ is a plus
- minimum 5 years’ of experience on Cyber Security
- Proven experience as a Cyber Security Specialist or similar
- Certified Information Systems Security Professional (CISSP) or equivalent is a plus
- Experience with IT Ticketing system
- Hands on experience analyzing high volume of logs, network data and other attack artifact
Benefits
- 24 annual leave days
- Annual flight home
- Life insurance plan
- Medical insurance plan (with the option to upgrade at your own cost)
- Bonus scheme (in relevant departments)
- Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more)
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