Company Description
InfralinkX (IXT) Technology LLC is a leading IT solutions provider headquartered in New Mexico, USA, with a growing global presence across KSA and UAE. We specialize in offering comprehensive technology services, including cloud transformation, cybersecurity, infrastructure modernization, enterprise software development, managed services, and digital consulting. Our mission is to help businesses operate securely, scale intelligently, and innovate rapidly in today’s dynamic digital landscape. We serve a diverse range of industries, including government, finance, energy, healthcare, and retail, and deliver lasting business impact through our technology solutions.
Role Description
This is a full-time on-site role for an IT Support professional, located in Abu Dhabi. The IT Support professional will be responsible for providing technical support, troubleshooting issues, and offering help desk support to end-users. Day-to-day tasks include managing desktop computers, maintaining the information technology infrastructure, and ensuring timely resolution of technical issues.
Qualifications
- Technical Support and Troubleshooting skills
- Experience with Desktop Computers and Information Technology
- Help Desk Support skills
- Excellent communication and customer service skills
- Ability to work collaboratively in a team environment
- Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus
- Bachelor's degree in Information Technology or a related field preferred
