Company Description

InfralinkX (IXT) Technology LLC is a leading IT solutions provider headquartered in New Mexico, USA, with a growing global presence across KSA and UAE. We specialize in offering comprehensive technology services, including cloud transformation, cybersecurity, infrastructure modernization, enterprise software development, managed services, and digital consulting. Our mission is to help businesses operate securely, scale intelligently, and innovate rapidly in today’s dynamic digital landscape. We serve a diverse range of industries, including government, finance, energy, healthcare, and retail, and deliver lasting business impact through our technology solutions.

Role Description

This is a full-time on-site role for an IT Support professional, located in Abu Dhabi. The IT Support professional will be responsible for providing technical support, troubleshooting issues, and offering help desk support to end-users. Day-to-day tasks include managing desktop computers, maintaining the information technology infrastructure, and ensuring timely resolution of technical issues.

Qualifications

Technical Support and Troubleshooting skills
Experience with Desktop Computers and Information Technology
Help Desk Support skills
Excellent communication and customer service skills
Ability to work collaboratively in a team environment
Relevant IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus
Bachelor's degree in Information Technology or a related field preferred

InfralinkX (IXT) Technology LLC

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IT support