Job Summary
We are looking for an organized and resourceful IT Coordinator to join our team.
The IT Coordinator will support the IT department by coordinating IT services, managing IT projects, and ensuring that all IT operations run efficiently across the organization.
We are seeking a professional with high energy and enthusiasm, proficient in both software and hardware.
Knowledge of artificial intelligence (AI) is a plus.
Job Responsibilities
As the IT Coordinator, your key responsibilities will include:
- Server Room Maintenance: Ensuring the server room is well-maintained, organized, and secure. Monitoring the performance of servers and other infrastructure equipment to prevent downtime.
- Development of AI Virtual Tools for Internal Use: Assisting in the development and deployment of AI-powered tools to enhance internal processes and workflows.
- IT Project Coordination: Assisting in the planning, scheduling, and execution of IT projects. Monitoring project timelines and ensuring tasks are completed according to deadlines.
- Vendor Management: Collaborating with IT vendors and service providers to source IT products and services. Negotiating contracts and ensuring timely delivery and support.
- System and Software Updates: Coordinating the installation and updating of IT systems and software applications. Ensuring smooth implementation of updates across departments.
- User Support and Training: Providing initial support to end-users by resolving minor technical issues or escalating them to the IT Officer or external service providers. Organizing user training sessions and creating user-friendly guides.
- IT Inventory and Asset Management: Tracking and maintaining the IT inventory, including hardware, software, and licenses. Ensuring all IT assets are accounted for and properly maintained.
- Network and Security Support: Assisting in monitoring the company’s network infrastructure to ensure it is secure and functioning efficiently. Supporting the implementation of cybersecurity protocols.
- Documentation and Reporting: Maintaining up-to-date records of IT operations, projects, and policies. Preparing regular reports on IT performance, issues, and improvements.
- Budget and Resource Allocation: Assisting in managing the IT budget by coordinating the procurement of necessary equipment and services. Monitoring costs and resources to optimize efficiency.
- Collaboration with Teams: Working closely with other departments to understand their IT needs and ensure proper coordination of IT support.
Qualifications and Experience
To succeed in this role, you should have:
- A bachelor’s degree in Information Technology, Computer Science, or a related field.
- A strong understanding of IT infrastructure, systems, and software.
- Experience in managing vendor relationships and IT procurement.
- Excellent organizational and time-management skills, with the ability to handle multiple tasks and projects.
- Strong communication skills to effectively liaise with vendors, users, and IT staff.
- Experience in ITIL frameworks and best practices (preferred but not required).
- AI knowledge is a plus.
Why join us?
With us you will be part of a fast-growing, dynamic company.
As an IT Coordinator, you will play a key role in supporting our IT department to ensure our systems run smoothly and efficiently, contributing directly to our business success.
We offer a competitive compensation package, opportunities for career growth, and a collaborative work environment.
Be part of our mission to power the world and join our team.
Join us!
