Job Summary:
We are seeking an experienced IT Infrastructure and Cybersecurity Manager to oversee and manage our IT infrastructure and cybersecurity operations. The ideal candidate will have a solid background in both on-premises and cloud infrastructure, including AWS, ITIL practices, cybersecurity tools and standards, and Synology storage systems. This role requires a strategic thinker with strong leadership skills and hands-on technical expertise.
Key Responsibilities:
Infrastructure Management:
- Oversee the management, maintenance, and upgrading of on-premises and cloud-based IT infrastructure, with a focus on AWS cloud services.
- Ensure high availability, scalability, and performance of IT systems.
- Manage and optimize network, server, and storage solutions, including Synology storage systems.
AWS Cloud Management:
- Design, deploy, and manage AWS cloud infrastructure.
- Implement AWS best practices for security, cost management, and scalability.
- Monitor and optimize cloud resource usage and performance.
Cybersecurity:
- Develop, implement, and monitor a comprehensive cybersecurity strategy.
- Ensure the protection of company data and IT assets against cyber threats.
- Conduct regular security assessments, vulnerability tests, and risk analysis.
- Implement and manage cybersecurity tools and technologies.
ITIL and Service Management:
- Implement ITIL best practices to enhance IT service management.
- Develop and enforce IT policies, procedures, and standards.
- Manage incident, problem, and change management processes.
Leadership and Team Management:
- Lead and mentor a team of IT professionals, fostering a culture of continuous improvement.
- Provide technical guidance and support to team members.
- Manage team performance, conduct regular reviews, and provide professional development opportunities.
Project Management:
- Plan and manage IT projects, ensuring timely and within-budget delivery.
- Coordinate with other departments to understand their IT needs and provide solutions.
- Vendor and Stakeholder Management:
- Manage relationships with external vendors and service providers.
- Negotiate contracts and service level agreements (SLAs) to ensure value for money.
- Collaborate with key stakeholders to align IT strategy with business objectives.
Skills & Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Minimum of 10 years of experience in IT, with at least 3 years in a managerial role.
- Extensive experience with on-premise and cloud infrastructure management, including AWS cloud services.
- Proficiency in ITIL practices and certification (ITIL Foundation or higher) is preferred.
- Hands-on experience with cybersecurity tools and standards (e.g., firewalls, intrusion detection/prevention systems, antivirus software, encryption, etc.).
- Experience with Synology storage systems is highly desirable.
- Strong problem-solving, analytical, and decision-making skills.
- Excellent leadership, communication, and interpersonal skills.
- Relevant certifications such as CISSP, CISM, or equivalent are a plus.
- AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) are highly desirable.
- Preference will be given to candidates from Arabic nationalities and East Europeans.