Position: SOC Residence Engineer
Duration: 1 yr
Job Location: Dubai
Job Description
Duration - 1 year (extendable based on performance for similar term)
Min Years of exp - minimum 4-5+ years (Relevant)
- Certification if any - SIEM Administration (Qradar, Fortinet, etc), Any cyber security certifications is good to have.
- Serve as the on-site interface for GBM services, ensuring consistent communication between the customer and GBM’s MDR.
- Coordinate incident response activities, ensure timely triage, validation, and escalation of security incidents.
- Support onboarding of new log sources, asset visibility updates, and change requests related to SIEM, SOAR, and MDR workflows.
- Assist in reviewing security alerts, tickets, and incident reports generated by GBM MD
- Participate in periodic service review meetings and provide input on incident trends and threat intelligence relevance.
- Ensure timely communication of critical alerts and incidents to relevant customer stakeholders.
- Document operational procedures, runbooks, and reporting templates based on GBM MDR processes.
- Collaborate with the customer’s IT and security teams to support investigations, remediation steps, and compliance audits.
- Familiarity with FortiSIEM and different EDR solutions.