Role Overview:

The System Administrator is responsible for managing, maintaining, and supporting the organization’s IT infrastructure to ensure reliable, secure, and efficient system operations. The role supports day-to-day IT operations across the organization, ensuring systems, servers, and networks run smoothly to support real estate business activities and users.

Key Responsibilities

1. System Administration & Maintenance

Install, configure, and maintain servers, operating systems, and enterprise applications.
Monitor system performance, availability, and security across all IT infrastructure.
Perform system upgrades, patches, and routine maintenance.

2. Infrastructure & Network Support

Manage and support network infrastructure including switches, firewalls, VPNs, and connectivity.
Ensure stable connectivity across offices, sales centers, and project sites.
Troubleshoot system and network issues and provide timely resolutions.

3. Security & Data Protection

Implement and maintain security policies, user access controls, and data protection measures.
Monitor system logs and security alerts to identify and mitigate potential threats.
Support backup, disaster recovery, and business continuity plans.

4. User Support & IT Operations

Provide technical support to employees for hardware, software, and system issues.
Manage user accounts, permissions, and access across IT systems.
Coordinate with external vendors for hardware, software, and system support when required.

5. Documentation & Compliance

Maintain documentation of systems, infrastructure, and IT procedures.
Ensure systems comply with internal IT policies and security standards.

Qualifications & Experience

Bachelor’s degree in Information Technology, Computer Science, or a related field.
3–5 years of experience in system administration or IT infrastructure support.
Experience supporting enterprise IT environments.

Technical Skills

Experience with Windows Server, Active Directory, and Microsoft 365.
Knowledge of networking concepts, firewalls, VPNs, and switches.
Familiarity with virtualization technologies (VMware or Hyper-V).
Experience with backup and disaster recovery solutions.
Knowledge of cybersecurity best practices.

Key Competencies

Strong troubleshooting and problem-solving skills
Attention to detail and system monitoring capability
Ability to manage multiple priorities in a fast-paced environment
Strong communication and collaboration skills

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System Administrator - IT