Skills
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About
Dynamic IT professional with over 12 years of experience in application support, network administration, and technical support.
Proven track record in optimizing system performance and enhancing user satisfaction through effective troubleshooting and
support for point-of-sale (POS) applications. Skilled in configuring and managing network infrastructure, including firewall setups,
with a strong focus on reliability and security. Adept at analyzing system performance metrics and implementing strategic
improvements. Committed to continuous learning and development, with a collaborative approach that fosters teamwork and
efficiency. Exceptional communication skills, enabling effective interaction with users and cross-functional teams, and a strong
customer service orientation to ensure positive user experiences.
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