Ghazanfar Ali

Network Engineer , System Admin , IT help Desk

United Arab Emirates

Skills

Excellent troubleshooting skills
Hardware and software configuration
Routing & Switching (Layer 1, 2, and 3)
Network support and operations
Windows & Windows Server (2008, 2012, 2016)
Windows Server administration
Active Directory management
Group Policy implementation
DHCP, DNS, VPN configuration
Certificate Services installation & configuration
Virtualization (VMware, VirtualBox)
Cisco technologies (VLANs, DTP, VTP, HSRP, ACLs, OSPF, ASA Firewall, NAT, Load Balancing)
Structural cabling infrastructure
Network segmentation and security
Access point configuration
Service Desk & Customer Support
ITIL principles
Fast learner and adaptable
Works well under pressure
Team player
Strong passion for IT
Problem-solving and creative thinking
Interpersonal and communication skills
Staff assistance and user training
Time management and multitasking
Customer service skills

About

Motivated entry-level IT professional with hands-on experience from home lab projects and a strong base in IT certifications like CompTIA IT Fundamentals+ and Microsoft MCSA. Eager to use my skills to support system operations, solve technical issues, and grow in a tech-driven company. Looking for a chance to learn and develop in a team focused on innovation and quality.