Skills
Network Configuration & Troubleshooting
Cisco Routing & Switching (CCNA Certified)
IP Addressing & Subnetting
Network Security & Firewalls
VPN Setup & Remote Access Solutions
DHCP, DNS, and TCP/IP Protocols
IT Support & Helpdesk Operations
Hardware & Software Installation
System Monitoring & Performance Tuning
Cybersecurity Best Practices
Vulnerability Assessment & Mitigation
Cloud Technologies (basic knowledge of AWS & Azure)
Virtualization (VMware, VirtualBox)
Backup & Disaster Recovery Planning
Technical Documentation & Reporting
Soft Skills
Analytical Thinking & Problem Solving
Communication & Customer Service
Team Collaboration
Time Management
Attention to Detail
Adaptability & Willingness to Learn
Project Coordination
Multitasking in High-Pressure Environments
About
I am a dedicated and detail-oriented IT professional with a Bachelor of Science in Information Technology, specializing in Security and Network Technologies. I hold a CCNA certification and possess strong skills in network configuration, troubleshooting, cybersecurity fundamentals, and technical support. My experience includes working on network infrastructure, assisting in securing enterprise systems, and supporting end-users in resolving hardware and software issues. I have developed a strong foundation in IT operations, and my ability to adapt quickly to new technologies has allowed me to contribute effectively to team projects. My achievements include leading a successful system upgrade project in my previous role and consistently receiving positive feedback for my problem-solving skills and commitment to quality service. I am passionate about continuous learning and committed to contributing positively to any organization I join.
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