Overview

Jhpiego is seeking a Security Analyst to support its enterprise network systems.

The Security Analyst is responsible for monitoring security platforms; triaging and assisting with remediating security incidents; monitoring, analysis, and reporting of the network infrastructure at Jhpiego offices; ensuring systems are up-to-date; documenting specific processes and procedures, as needed; and making recommendations for improvement of IT services, as required. The Security Analyst is responsible for monitoring of Jhpiego’s enterprise SIEM and network systems, ensuring resolution of security events. The Security Analyst monitors all aspects of the network infrastructure, responds to issues and escalates to Sr. Engineers, and works with the Global IT team on infrastructure maintenance, upgrades, and implementations across Jhpiego offices. The Security Analyst is a member of Jhpiego’s Global IT team, and follows direction from the Senior Security Engineer.

The nature of this work requires an individual who is service-oriented, organized, collaborative, and who can interact with diverse end-users and technical staff, prioritize tasks, and resolve technical issues.

The successful candidate will be hired on a national contract working from Nigeria or South Africa to support the global IT team.

Responsibilities

Security, Compliance, and Disaster Recovery

Ensure network security by following security standards in technology infrastructure maintenance, upgrades, and implementations
Work with Sr. Security Engineer to respond to security incidents, coordinating activities with IT teams and vendors, and assisting ends users, as needed
Work with Sr. Security Engineer on DR, backup, and monitoring activities to meet the needs of Jhpiego enterprise business operations
Participate in change management process for changes in software and hardware
Follow and inform staff on Jhpiego IT Service Management processes

Securing Systems and Infrastructure

Monitor systems to ensure security and performance of Jhpiego systems
Manage and analyze network and system configurations
Maintain network equipment including all switches, wireless access points, and firewalls
Assist with system maintenance and vulnerability assessments
Monitor email quarantine

Incident and Change Management

Respond to security incidents, escalating to Sr. Engineers as needed
Manage, and monitor Intune to deploy applications to user laptops
Monitor system changes and triage incidents to resolution
Follow the Incident and Change Management processes

Collaboration and Knowledge Sharing

Work with Global IT teams to ensure network infrastructure meets standards across Jhpiego offices
Share knowledge on Jhpiego’s infrastructure processes and procedures with Global IT teams
Collaborate with IT staff on infrastructure solutions

Other duties as assigned

NOTE : All staff members of Jhpiego, regardless of the level of their responsibilities are expected to:

Model the mission and values stated above
Participate in the business development processes
Contribute to the knowledge sharing and transfer process
Make responsible decisions that result in time and cost containment and clear accountability
Participate in multiple teams, adopt team spirit, take responsibility for action items assigned and provide feedback as needed
Multitask, be able to manage competing priorities and be able to prioritize to meet program and/or organizational objectives

Required Qualifications

BA or BS in computer science, engineering, mathematics, or cybersecurity with at least 4 years of experience in information technology with an emphasis on security
Experience working with a SIEM in an enterprise environment
Experience writing scripts or code in Python, Powershell, KQL, C#, Java, or any other language
Experience responding to and resolving security incidents
Experience providing remote support, working, and communicating with end-users
Experience with using a ticketing system to manage tasks and incidents
Strong knowledge of both high- and low-level network architecture, protocols, devices, and operating systems
Experience with Azure, AWS, or GCP
Experience with MDMs or configuration management systems
Experience in subnetting, general network architecture, DNS, firewall, and intrusion detection/prevention
Experience with Windows Server and Linux operating systems
Experience or knowledge in Network and web related protocols (e.g., TCP/IP, UDP, IPSEC, HTTP, HTTPS, routing protocols, etc.)
Experience using some or all of the following: packet analysis, remote troubleshooting, network protocols, network diagnostic tools, and network monitoring tools.
Industry regulated certifications: CEH, CISSP, Sec+, SANS
Excellent client interfacing skills, strong verbal and written communication skills and ability to work with all levels of management
Ability to manage high-volume workflow with minimal supervision
Ability to coordinate tasks and deliverables with project team and vendors
Ability to monitor and adhere to deadlines
Consistent attention to detail
Experience working with a diverse IT team
Strong complex problem-solving skills
Strong written and oral communication skills
Ability to communicate technical information to a non-technical audience
Ability to travel internationally up to 25%

PREFERRED Qualifications

Preferred Qualifications

Experience with network infrastructure in locations with very low bandwidth
Experience working with a global team with a flexible approach to working hours

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include: cover letter, resume, and references.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

Recruiters will never ask for a fee during any stage of the recruitment process.
All active jobs are advertised directly on our careers page.
Official Jhpiego emails will always arrive from a @Jhpiego.org email address.

Please report any suspicious communications to Info@jhpiego.org

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Security Analyst 1