OPSWAT is a global cyber security company providing solutions for enterprises since 2002 to identify, detect, and remediate advanced security threats from data and devices coming into and out their networks. Trusted by over 1,000 organizations worldwide and with over 30 anti-malware engines, 100+ data sanitization engines and more than 25 technology integration partners, OPSWAT is a pioneer and leader in data sanitization, vulnerability detection, multi-scanning, device compliance, and cloud access control.
OPSWAT. Protecting the World’s Critical Infrastructure
The Position
OPSWAT is looking for Manager of Sales Operations who can roll up their sleeves in a role that is leading operations for our fast-growing Middle East, Turkey, & Africa sales region. The leader will ensure our sales team in META can focus on selling and minimizing all sales drag associated.
What You Will Be Doing
- Lead sale forecasting process across Middle East, Turkey, and Africa and provide guidance on pipeline coverage vs. target for sales leadership. Work with Reps to improve forecasting.
- Work with your sales leader on headcount planning for both sales and supporting functions.
- Annual territory design and account assignments by working with Sales Leadership to optimize sales coverage and target new industry verticals and firms.
- Assist META sales team on day to day quote support across META, EMEA, & APJ sales teams when they run into issues on Salesforce CPQ. Support day to day operation’s needs.
- Provide day to day reporting support and analysis together with our BI COE.
- Support day-to-day metrics and reporting needs for META sales.
- Improve and audit Salesforce to ensure accurate data quality in META across accounts, opportunities, forecasts, contacts, cases, & contracts / quotes. Coordinate across Marketing, Channel Sales, & Field Direct Sales on monthly attainment.
- Manage hardware forecasting across META sales region and interlock with the worldwide supply chain function.
- Manage inventory in META sales region provided to clients & channel partners to stimulate demand including returns and transfers of inventory.
- Collaborate with worldwide supply chain.
- Support local regulatory, compliance, and legal matters in collaboration with our general counsel.
- Manage Dubai office and vendors supplying services including building / facilities, office supplies, telecommunications, food services, etc.
- Support sales as clients, channel partners, executives visit the Dubai office and have needs for food service, hotels, restaurants, and entertainment to drive bookings growth.
- Serves as point person for maintenance, mailing, supplies, equipment, and all 3rd parties.
- Manages the overall office condition and layout. Liaise with facility management vendors-including cleaning, catering, and security services.
- Prepares and manages the office G&A budget and contracts with office vendors, service providers and office leases.
- Plans in-house activities such as food service, celebrations, and conferences.
What We Need From You
- You have 3 –7 years of experience in Sales Operations; early to career.
- Familiarity and expertise in tech platforms and processes that support high-efficiency GTM strategies and revenue lifecycle, including Salesforce (SFDC) Service Cloud, Sales Cloud, CPQ.
- Comfort in a fast-paced environment with a passion for driving sales programs that create incremental time savings per week for sales reps.
- You have advanced excel skills and are very comfortable in spreadsheets/analytics.
- Passion for continuous learning.
- Experience working with team members in Europe and Asia and United States.
- Industry expertise in cybersecurity, cloud, or SaaS in a Sales Operations function.
- Salesforce Sales Cloud, Salesforce CPQ, Service Cloud.
- CaptivateIQ, PowerBI, Advanced Excel Skills.
OPSWAT is an equal opportunity employer. We celebrate diversity and are committed to providing an environment where equal employment opportunities are extended to all employees and applicants, free of discrimination and harassment of any type. All employment decisions are based on individual qualifications, job requirements, and business needs without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other category protected by federal, state, or local laws.
Recruiting Agencies: we do not accept unsolicited resumes from third party agencies for any of our open positions. To submit resumes for our jobs, there must be a recruiting contract approved by our legal team and endorsed by both parties. We are currently not accepting additional 3rd party agencies at this time.
