The SOC Senior Engineer, QRadar is a critical role responsible for delivering SIEM management services, particularly focusing on QRadar within the Security Operations Center (SOC). Working closely with the SOC Principal Engineer, SIEM, this role encompasses onboarding new log sources, enhancing and optimizing telemetry, ensuring system updates, resolving issues, and maintaining SIEM performance according to best practices. Reporting to the Senior SOC Engineering & Architecture Manager, the SOC Senior Engineer, QRadar, is a professional with a solid foundation in SOC operations.
Responsibilities:
- QRadar SIEM management services within the SOC environment.
- Collaborate with the SOC Principal Engineer, SIEM, in onboarding new log sources to the SIEM platform.
- Maintain and govern SOC critical log sources, ensuring their proper functionality and integration with QRadar SIEM.
- Detect log source issues, coordinate with customers to diagnose and resolve them in a timely manner.
- Enhance and optimize telemetry within the QRadar environment to improve data collection, correlation, and reporting.
- Perform regular system updates to ensure QRadar functionality and security are up to date.
- Resolve QRadar-related issues promptly and efficiently.
- Maintain the performance of the QRadar SIEM according to established best practices.
- Participate in continuous process improvements to increase SOC efficiency and effectiveness.
- Provide regular and accurate reports on QRadar services and SOC operations to relevant stakeholders.
- Contribute to SOC architecture strategy and implementation initiatives related to QRadar.
- Assist in the mentorship and development of junior SOC engineers.
Skills:
- Profound knowledge and hands-on experience with QRadar SIEM and other related technologies like CRIBL.
- Strong understanding of cloud and network technologies, essential for efficient log source onboarding.
- Proven technical capabilities in a complex, fast-paced SOC environment.
- Ability to diagnose and troubleshoot log source issues related to cloud and network infrastructures.
- Strong understanding of SOC operations, cybersecurity principles, and best practices.
- Excellent problem-solving skills and the ability to make decisions under pressure.
- Ability to collaborate effectively with a variety of team members, including interfacing with customers to resolve issues.
- High proficiency in written and verbal communication
Certifications:
- An ideal candidate for this role must be a certified QRadar Certified Administrator.
The below certifications are preferred but not compulsory to have :
- Information Systems Security Professional (CISSP), preferred.
- Information Security Manager (CISM), preferred.
- certifications like AWS Certified Solutions Architect, Google Professional Cloud Architect, or Microsoft Certified: Azure Solutions Architect Expert.
- certifications such as CCNA or CCNP are advantageous.
Educational Experience:
- degree in computer science, Information Technology, Cybersecurity, or a related field.
- minimum of 8 years of experience in SOC operations, with significant experience in QRadar SIEM management.
- experience in a technical role within a SOC or similar cybersecurity environment.
