About us
We are professional, agile and our aim is to provide integrated solutions based on the latest technologies in all fields we cover. Our cost effective modeling along with sound competence in various technologies enables us to deliver integrated, scalable & robust solutions that help customers to achieve their business goals. Mirza Technologies offers IT solutions, Cyber security, ELV & Security Solutions, Home/Office automation, Digital marketing & AV solutions.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Wellness programs
Telesales Executive Job Description
We are looking to hire an experienced, customer-oriented telesales executive to utilize inbound and outbound telephone calls to achieve sales targets. The telesales executive’s responsibilities includes making outbound telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.
To be successful as a telesales executive, you should be persuasive and able to work in a high-pressure environment. Ultimately, a top-performing telesales executive should be able to follow sales scripts as well as demonstrate exceptional communication, negotiation, and customer service skills.
Telesales Executive Responsibilities:
- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders.
- Processing all customer purchases accordingly.
- Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Using sales scripts proffered by the company to drive sales and respond to customer rejections.
- Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences.
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.
Telesales Executive Requirements:
- High school diploma or GED.
- Languages Preferred:- English, Hindi.
- Proven experience working as a telesales executive.
- Proficiency in all Microsoft Office applications.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills.
Job Type: Full-time
Pay: AED2,200.00 - AED4,000.00 per month
