About Purple Rock IT Solutions
At Purple Rock, we specialize in delivering tailored IT infrastructure, cybersecurity, and managed services to clients across the UAE and KSA. Our team is passionate about solving complex technical challenges and delivering seamless, secure IT environments.
About The Role
We are looking for a skilled and motivated
Infrastructure Technical Engineer to join our growing team. In this role, you'll provide pre-sales consultation, design technical solutions, and lead hands-on implementation for a wide range of IT infrastructure projects. If you're experienced with servers, virtualization, VoIP, and backup systems, and have a proactive, solution-driven mindset—this is the role for you.
Responsibilities
- Provide technical input and support during pre-sales and proposal stages.
- Deploy and manage on-premise server hardware and virtualization platforms (Hyper-V, VMware ESXi).
- Handle Microsoft server licensing, configuration, and troubleshooting.
- Design and implement backup and disaster recovery solutions using Veeam or equivalent.
- Set up and support PBX/VoIP systems (3CX, Yeastar, Grandstream), including SIP trunking, call routing, QoS, and remote extensions.
- Perform basic network setup and troubleshoot firewalls, switches, and wireless infrastructure.
- Install and support UPS systems as part of infrastructure deployments.
- Maintain comprehensive documentation for system designs, configurations, and deployments.
- Assist with Azure services: Blob Storage, Backup, Site Recovery, and Azure AD/Entra ID hybrid identity
- Familiarity with any IT/cybersecurity compliance frameworks (such as NESA, DFSA, ISO 27001, GDPR, etc.)
Requirements
- Minimum 3 years of hands-on experience in server infrastructure, virtualization (Hyper-V, VMware), and general IT systems.
- Strong understanding of Microsoft server technologies and licensing.
- Proven experience with backup and disaster recovery solutions (Veeam or similar).
- Practical experience with VoIP and PBX systems (e.g., 3CX, Yeastar, Grandstream), including SIP trunking and remote extension setup.
- Solid troubleshooting skills across network, server, and endpoint infrastructure.
- Familiarity with Microsoft Azure services (e.g., Blob Storage, Site Recovery, Entra ID) and hybrid identity integration.
- Working knowledge of Microsoft 365 apps (Exchange, Teams, SharePoint).
- Experience with NAS systems (e.g., Synology) and endpoint management tools like Intune or RMM platforms (e.g., NinjaRMM).
- Understanding of cybersecurity and compliance frameworks such as NESA, DFSA, ISO 27001, and GDPR.
- Willingness to travel to KSA for project execution and delivery, as required
Benefits
Why Join Us
- Diverse and collaborative work environment
- Exposure to enterprise-grade infrastructure projects
- Opportunities to grow into consulting or specialist roles
- Work with a supportive leadership team that values technical excellence
