InstaCódigo, a subsidiary of Global Solutions Services, is a multi-national company specializing in infrastructure, cybersecurity, software development, big data, and artificial intelligence. With offices strategically located across EMEA, InstaCódigo provides cutting-edge solutions to meet the evolving needs of various industries.
Role Description
This is a full-time remote role for a Customer Support Manager at InstaCódigo. The Customer Support Manager will be responsible for overseeing customer support activities, ensuring customer satisfaction, analyzing customer feedback, providing technical support, and delivering exceptional customer service on a daily basis.
Qualifications
Customer Satisfaction and Customer Support skills
Analytical Skills for evaluating customer feedback
Customer Service expertise in problem-solving and communication
Technical Support knowledge for assisting customers with technical issues
Ability to prioritize and manage multiple tasks effectively
Experience in a similar role in the technology industry
Bachelor's degree in Business Administration, Computer Science, or related field
مستوى الأقدمية
مستوى المبتدئين
نوع التوظيف
غير ذلك
المجالات
تطوير البرامج
تزيد الترشيحات من فرصك في الوصول لمقابلة الوظيفة في شركة إنستاكوديجو، إلى الضعف
