If digital transformation, next generation technology and growth opportunities excite you, then apply to join our Netcracker Technology Team! Our culture and collaborative work environment are the keys to our success and our success accelerates the professional growth of our people. Here you will work with the best in class global teams, earn a competitive salary and contribute to the largest digital transformations happening around the world.

What's in it for you?
At Netcracker, we are all entrepreneurs. This means we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren't micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly.

What's the scope of this role?

We're seeking a strategic and forward-thinking Manager for the Customer Security team in the Global Security Organization. This role is expected to manage and grow the team of 2-4 individuals so to enable and support the managed service operations in fulfilling of contractual and compliance requirements, and by managing target level of cyber resilience and security for the assigned account(s). You will join a diverse and collaborative leadership team that works together to guide Netcracker's management of cyber and information security risks across the company, support compliance with evolving technology regulations and standards.

Lead, mentor, and inspire a high-performing team of cybersecurity risk experts, fostering a culture of innovation, collaboration, and continuous improvement.
Develop and articulate a compelling vision and strategy to grow and mature the customer security team and the corresponding framework of operations.
Foster strong relationships with internal and external stakeholders, ensuring alignment and effective communication across teams.
Work closely with the rest of the Global Security Organization and business teams to explore new opportunities to drive security initiatives and address emerging risks.
Define key metrics and KPIs to measure risk and enable data-driven decisions to optimize performance.
Continuously improve the team's performance by establishing a robust and consistent risk management processes, analyzing security metrics insights, testing findings, and feedback from partners, ensuring that the team is always ahead of the curve.
Be a trusted and competent advisor & Point of Contact to assigned accounts and managed services teams
Ensure production environments are operated securely
Maintain thorough and detailed knowledge of relevant industry practices & customer requirements, including cloud security
Perform security risk reviews for production environments, managed services processes and planned changes
Coordinate security risk remediation effort
Advise on access management, incident response, vulnerability management and data obfuscation efforts
Support account teams with any and all security related matters

What skills and experience will you need for this role?

Proven Leadership: 7+ years of experience in cybersecurity, with a track record of driving transformation and coaching teams.
Deep Expertise: Mastery of cybersecurity principles, methodologies, models and concepts of securing enterprise graded production systems. Bachelor's Degree in a relevant discipline, such as cybersecurity, risk management, or computer science.
Compelling Communication: Strong ability to inspire and engage diverse audiences through powerful storytelling and clear, strategic communication.
Strategic Thinking: Exceptional problem-solving skills and a strategic mindset that anticipates future trends and challenges.
Collaborative Spirit: Experience building strong relationships and driving cross-functional initiatives that elevate the entire organization.

Education:

Bachelor's degree in related field

Who is Netcracker Technology?

We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers.

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