Job Purpose:

Setting the strategic direction for the digital engineering unit, and ensuring alignment with the bank's broader objectives
Driving innovation and digital transformation within the bank, with a focus on developing and maintaining cutting-edge digital products and services that enhance customer experiences and drive the bank's competitiveness in the digital era.
Responsible for assembling and managing a high-performing team, fostering a culture of collaboration and innovation, and attracting and retaining top talent in the digital engineering space.
Ensure seamless user experience across all banking channels

Duties and responsibilities:

Develop and execute the digital engineering unit's strategic plan.
Accountable for aligning digital initiatives with the bank's overall strategic objectives.
Lead, mentor, and develop a high-performing digital engineering team.
Foster a collaborative and innovative work culture within the unit.
Champion a customer-centric approach through user research and feedback collection.
Drive continuous improvement of digital services to meet customer needs.
Development and grooming of Team Members in a way that helps the bank.
Cross Training
Transition planning
Continuous improvement in performance
Ensure all digital systems and services comply with industry standards and regulations.
Implement and maintain robust security measures to protect sensitive financial data.
Manage project timelines, budgets, and resources for digital initiatives.
Implement agile methodologies for flexibility and responsiveness.
Promote a culture of innovation within the unit, exploring new technologies and solutions.
Identify and implement innovative solutions to enhance the bank's digital capabilities.

Qualifications:

Experience and Skills:

Minimum 15 years’ experience in Banking Channels, payments and cards, minimum 8 years leading a team in this area.
Proven experience in leading digital engineering teams within the financial services or related industry.
Strong knowledge of web and mobile development, payment processing, and card technologies.
Excellent strategic thinking and problem-solving skills.
Strong leadership and team management abilities.
Exceptional communication and collaboration skills.
In-depth understanding of cybersecurity and compliance requirements.
Familiarity with agile development methodologies.
Proven ability to drive digital transformation and innovation.

National Bank of Fujairah (NBF)

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